Power Smart Pakistan

Privacy Policy

Last Updated:

Power Smart Pakistan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Full name
  • Contact information (email address, phone number)

1.2 Usage Data

  • Device information (model, OS version)
  • IP address and approximate location
  • App usage statistics and crash reports

2. How We Use Your Information

We use the collected information for the following purposes:

  1. To provide and maintain our service
  2. To notify you about important service updates
  3. To improve our application and services
  4. To monitor usage and detect technical issues

3. Data Sharing and Disclosure

We may share your information in the following situations:

3.1 With Electricity Providers

We share your meter readings and account information with your respective electricity distribution company (DISCO) to facilitate accurate billing.

3.2 With Service Providers

We may employ third-party companies to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used.

3.3 For Legal Compliance

We may disclose your information where required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments
  • Access controls to personal information

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request copies of your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restriction: Request restriction of processing
  • Objection: Object to our processing of your data
  • Portability: Request transfer of your data

To exercise these rights, please contact us at privacy@meterreadingapp.com.

6. Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: