Why Your New Electricity Connection Is Delayed & How to Expedite It

Getting a new electricity connection should be straightforward, but delays are common across Pakistan. Whether you're moving into a new home or setting up a business, unexpected hold-ups can disrupt your plans.

If you're wondering "Why is my electricity connection taking so long?", this guide explains the most common reasons for delays and provides actionable steps to speed up the process with LESCO, IESCO, FESCO, and other DISCOs.

Common Reasons for Delayed Electricity Connections

1. Incomplete or Incorrect Documentation

One of the primary reasons for delays is submitting incomplete paperwork. Electricity providers require:

Proof of identity (CNIC, passport)
Proof of address (utility bills, property papers)
No Objection Certificate (NOC) from builder/society
Load requirement details

Solution: Double-check requirements on your DISCO's website before submission. Many provide checklists to avoid rejections.

2. Pending Inspection & Technical Approvals

Before installing a meter, the electricity board verifies:

Electrical wiring meets safety standards
Load requirement matches infrastructure
No illegal connections exist

Solution: Have wiring done by a licensed electrician and schedule inspection immediately after application.

3. High Demand & Limited Workforce

In developing areas, electricity providers face connection request surges with limited staff.

Solution: Apply during off-peak periods and follow up persistently via calls and in-person visits.

4. Pending Dues or Legal Disputes

Unpaid bills or disputes from previous occupants can delay new connections.

Solution: Verify the property's electricity history and obtain a No Dues Certificate before applying.

How to Expedite Your New Electricity Connection

1. Apply Online for Faster Processing

Most providers (LESCO, IESCO, K-Electric) allow online applications:

Visit the official DISCO website
Complete the connection form
Upload scanned documents
Pay fees online
Track status via reference number

2. Follow Up Regularly

Proactive follow-ups prevent applications from getting stuck:

Call customer care daily
Visit local electricity office weekly
Escalate to senior officers if needed

3. Use Grievance Redressal Channels

If delays exceed 30 days, file complaints via:

Channel	Contact
State Electricity Regulatory Commission	Official website
Federal Ombudsman	111-112-112
Social Media	Tag DISCO's official handle

Pro Tip: Hiring a licensed electrical contractor with DISCO contacts can significantly reduce processing time.

Frequently Asked Questions

How long does a new electricity connection take in Pakistan?

Standard processing time is 15-30 working days, but delays up to 60 days are common in high-demand areas.

Can I get a temporary electricity connection?

Yes, most DISCOs offer temporary connections for construction sites and events, typically processed within 7-10 days.

What's the cost of a new electricity connection?

Costs vary by DISCO and load requirement. Residential connections typically range from PKR 5,000-15,000 including security deposit.