Introduction
The Lahore Electric Supply Company (LESCO) has fully embraced digital transformation in 2025, offering a seamless online experience for customers. From checking electricity bills to lodging complaints and applying for new connections, LESCO's online portal and mobile app make managing electricity services easier than ever.
In this comprehensive guide, we'll explore all the LESCO online services available in 2025, how to use them, and the benefits of going digital.
1. LESCO Online Bill Check & Payment (2025 Update)
Paying electricity bills has never been easier with LESCO's online billing system. Here's how you can check and pay your bills digitally:
How to Check LESCO Bill Online (2025)
- Visit LESCO's Official Website: https://www.lesco.gov.pk
- Enter Your Reference Number (14-digit account number found on your bill)
- View & Download Bill (PDF format available)
- Pay Online via Credit/Debit Card, JazzCash, EasyPaisa, or Bank Transfer
LESCO Mobile App for Bill Payments
- Available on Google Play Store & Apple App Store
- Features:
- Instant bill check
- Auto-payment setup
- Consumption history tracking
Benefits of Online Bill Payment
24/7 Access
No need to visit LESCO offices
Paperless & Eco-Friendly
Reduce carbon footprint
Instant Confirmation
Receipt sent via SMS/email
Pro Tip:
Set up auto-pay in the LESCO mobile app to never miss a payment deadline and avoid late fees.
2. How to Lodge a Complaint Online (LESCO 2025)
Facing power outages or meter issues? LESCO's online complaint system ensures quick resolutions.
Steps to File a Complaint Online
- Go to LESCO Complaint Portal: https://complaint.lesco.gov.pk
- Enter Consumer Details (Reference number, contact info)
- Select Complaint Type (e.g., power outage, meter fault, billing error)
- Submit & Get Tracking ID
Alternative Methods
LESCO Helpline
Call 118 for immediate assistance
WhatsApp Service
Send details to +92-XXX-XXXXXXX
Mobile App
Track complaint status in real-time
Average Resolution Time (2025 Data)
| Complaint Type | Urban Area | Rural Area |
|---|---|---|
| Power outage | 2-4 hours | 6-12 hours |
| Meter issues | 24-48 hours | 24-72 hours |
| Billing disputes | 3-5 working days | 5-7 working days |
3. Applying for a New Electricity Connection (2025 Process)
Whether residential or commercial, LESCO has streamlined the new connection process.
Eligibility & Requirements
Steps to Apply Online
- Visit LESCO New Connection Portal: https://apply.lesco.gov.pk
- Fill the Application Form
- Upload Required Documents
- Pay Fees Online
- Schedule Inspection (LESCO team visits within 3-5 days)
Processing Time & Fees (2025 Update)
Residential Connection
Processing Time: 7-10 days
Fee: PKR 5,000-15,000
*Depends on load requirement (5kW, 10kW, etc.)
Commercial Connection
Processing Time: 10-14 days
Fee: PKR 20,000-50,000
*Higher load connections may take longer
4. LESCO Solar Net Metering Online Application (2025 Guide)
With rising electricity costs, many are switching to solar. LESCO offers net metering for solar users.
How to Apply for Net Metering Online
- Submit Application via LESCO Solar Portal
- Install Solar System (LESCO-approved vendors only)
- Inspection & Meter Installation (7-10 days)
- Start Selling Excess Electricity to LESCO
Benefits of Net Metering in 2025
Reduce Electricity Bills
Save up to 70% on your monthly bills
Earn Money
Get paid for surplus power supplied to grid
Government Incentives
Tax exemptions available
2025 Update:
LESCO has reduced the net metering approval time from 30 days to just 10-14 days for residential applications.
5. LESCO Online Services: Mobile App & WhatsApp Integration
LESCO's 2025 digital upgrades include:
LESCO Mobile App Features
Real-time outage alerts
Get instant notifications about power cuts in your area
Complaint tracking
Monitor your complaint status with real-time updates
Bill history & analytics
View consumption patterns and compare monthly usage
Online chat support
Get instant help from LESCO customer service
WhatsApp Services
- Bill check: Send "BILL [Ref#]" to LESCO's WhatsApp
- Complaint status: Send "STATUS [Complaint ID]"
- Outage information: Send "OUTAGE [Area Code]"
6. Benefits of Using LESCO Online Services (2025)
Save Time
No more long queues at LESCO offices. All services available 24/7 from your home or office.
Transparent Billing
Detailed consumption reports help you understand your electricity usage patterns.
Faster Complaint Resolution
Automated tracking ensures your complaints are addressed promptly with status updates.
Eco-Friendly
Digital services reduce paperwork, helping protect the environment.